Patient Centric - Patient satisfaction at Flossy isn't based solely on diagnosis and treatment. It includes every interaction with dentists, support staff, and Flossy customer service from the moment a patient schedules an appointment, through the completion of patient care and the follow-up. To ensure Flossy provides the best care possible, we regularly survey patients to evaluate their experiences, and use their feedback as a key indicator for evaluating and improving our performance. This dedication plays an important part in our continued ranking as a top dental service provider.
Integrity - We are committed to protecting the confidentiality of patient information. Flossy is the product, and our users are our patients. This means that our business model will not rely on sharing our patients’ attention or personal data with third parties. Flossy aims to be affordable to everyone, without compromising our integrity. This means that we will price our services such that as many people as possible can use Flossy, without compromising the quality dentists on our platform.
Inclusivity - Flossy strives to incorporate diversity and inclusion into all aspects of our business from the dentists we invite into our network, to our workforce, and our patient base. We believe that diversity fosters an innovative and dynamic culture and leads to sustainable results. A diverse team allows us to further advance the dental profession, improve the oral health of the public, and promote equity and access to oral health.
Giving back - We acknowledge that millions of low-income, rural and minority children in the US suffer disproportionately from problems related to dental health and access to care. We are committed to working with various non-profits and charities to tackle this problem.