Drop us a line at hello@flossy.com
Book more appointments,
save time, grow your business.
Enterprise AI assistants that perform like your most-trained staff members.
Your team can focus on care while we handle the busywork.
Built to Handle Your Front Office
A coordinated team of AI agents that drive revenue, retention, and re-engagement for offices of all types and sizes.
Fiona handles every patient interaction. Before your team arrives, after they leave, and during the rush in between. She works across phone, SMS, and web chat simultaneously.
Grow Your Organization
Increase your lead conversion by expanding your channels, availability and languages: Fiona answers patients via call, text or web chat, 24/7, in multiple languages, so you never miss a lead.
Automate Your Operations
Fiona automates both inbound and outbound processes. She handles booking and scheduling, as well as outbound confirmations and reminders, so your office has fewer missed appointments. Fiona fills your schedule, recovers opportunities, and frees your team so they have time to focus on actual care.
Improve Quality and Performance
With Betsy, you'll see every call, score every agent, and know exactly where your team needs to get better. Utilize Betsy's coaching insights to create action plans for your agents, and chat directly with Betsy for deeper insights.
Retain Patients
With automated patient follow up and reactivation, patients who may otherwise go missing stay informed about upcoming appointments, hygiene recall and more.
Need a custom solution?
We'll build it.
No two practices run the same way. If Fiona and Betsy don't cover everything your organization needs, we'll build something that does. Bring us your workflow and we'll handle the rest.
Book a DemoPowering teams of all sizes. From single location offices, to call centers and DSOs.
Read Customer Stories
Chosen by industry leaders.
My office was missing 30% of calls as they were coming outside of operating hours. With Fiona, my patients are able to get immediate help in case of an emergency and new/existing patients are able to seamlessly schedule/reschedule/cancel their recall exams.
Sarah McCollor
Osseo & Hopkins, Osseo, Minnesota
100%
Answer rate
Fiona has significantly improved my front desk operations by reducing the volume of after-hours voicemails, enhancing efficiency and patient communication. It is poised to become the gold standard, adopted by every healthcare facility in the near future.
Dr. Paul Zeylikman
Little Tooth Pediatric Dentistry, Brooklyn, New York
63%
New appointments booked
I can't say enough good things about the Flossy team. Whenever I had a question or feedback, they were always quick to respond and made thoughtful changes to the system. They made the whole process of integrating Fiona into our practice seamless.
Dr. Hanna Park
Memorial Children's Dentistry, Katy, Texas
27%
New patient revenue
We've really enjoyed using Flossy's Fiona because it fills the gaps when we're busy and can't get to the phone. It's been a huge help with scheduling both new and existing patients, without anything falling through the cracks. A simple, effective way to improve access and overall patient experience.
Dr. Cameron Dutt
Salish Smiles, Clinton, Washington
75%
Appointments confirmed
I always worried about missing emergency or after-hours calls. Many missed calls didn't leave messages. Fiona changed that by tracking every after-hours call and transcribing messages in our dashboard. Now, nothing falls through the cracks.
Dr. Gabe Ross
Oak Landing Pediatric Dentistry, Summerville, South Carolina
99%
Patient engagement rate
Flossy scales as your practice grows
Handle thousands of calls simultaneously during peak hours and across every location.
One dashboard for every system and location
Reduce switching between multiple platforms to get a full picture. Flossy lets you see all your performance, marketing, billing, and financial data in one place.
Your rules, your brand, more bookings
Fiona follows your playbook. Custom scheduling rules, brand voice, and protocols so every interaction feels like it’s coming from your best front desk staff.
Outbound reactivation on autopilot
Use automated outbound SMS to run proactive reactivation and follow-up campaigns across your entire customer and patient base.
Personalized QA and coaching at scale
Betsy listens to every call, scores every rep, and builds personalized coaching plans so your quality improves without having to increase management.
Deploy across your portfolio in days
Launch Flossy across your entire portfolio in days instead of months. Each office gets its own scheduling rules, knowledge base, and brand voice configured in minutes.
Consistent customer experiences regardless of turnover
Maintain a consistent patient experience regardless of staff turnover, new hires, or seasonal volume swings.