Drop us a line at hello@flossy.com
Book more appointments,
save time, grow your business.
The enterprise AI assistant that performs like your most-trained staff member.
Your team can focus on care, we handle the busywork.
Multi-location DSOs and growing practices for handling thousands of patient calls every month, directly integrated with your PMS platform.
Today, every conversation matters.
Fiona takes the load off your front desk by handling patient conversations across every channel —
capturing more opportunities without sacrificing your brand or patient experience.
24/7 phone coverageAfter-hours, overflow, and peak times — Fiona picks up every call so your team can focus on patients in your office instead of on the phone.
SMS follow up to close the loopWhen calls gets disconnected, Fiona follows up via text within minutes to rescue incomplete bookings so nothing falls through the cracks.
Web chat that convertsWebsite visitors become booked appointments through our widget, reducing the risk of them clicking away to another competitor.
The complete AI front desk platform
Built for multi-location practices that can't afford to miss calls.
Every missed call is lost revenue. Every no-show is an empty chair. Fiona fills your schedule, recovers opportunities, and frees your team so they have time to focus on actual care.
HIPAA CompliantNever miss a patient call
100% of calls answered in multiple languages, 24/7. Every patient conversation handled from start to finish — including on-call emergencies and after-hours requests.
Fill your schedule
Reduce no-shows with automated appointment confirmations via phone and SMS. Recover missed appointments and close care gaps with targeted outreach.
Capture every opportunity
Turn incomplete calls and voicemails into booked appointments. Fiona also handles confirmations and patient reactivations — freeing your staff from tedious, manual outreach.
Better outcomes
start with better conversations.
Easy to talk to and effortless experience
"I was very surprised and everything was answered right away. There were no problems understanding one another - I got my appointment, and every question I asked was answered. It was effortless."
St. Augustine, FL
Can help even with complex scenarios
"Fiona completely changed my experience with AI. She was very pleasant and helpful. I had 3 children to schedule and she kept up with me. I was blown away. It kinda scared me how good it was. I really appreciated it, it was very pleasant and got the job done. 10/10!"
Jonesboro, GA
Seamless, better rescheduling
"She gave me an appointment that was sooner than the one I had initially scheduled - which was great! It worked out better than I thought. Fiona being able to handle it, and being able to reschedule on the phone seamlessly is good!"
Jonesboro, GA
24/7 service helped me not get charged
"Super helpful in those scenarios where AI can step when an office is closed, and you've got an issue where you don't want to get charged because you didn't meet the deadline. It was a comfort to know that though situations in life change very fast, there's some flexibility with Fiona."
Atlanta, GA
Didn't have to repeat myself
"It felt like I was talking to a real person! I didn't have to repeat myself and she collected all the information like any front desk person would. She got everything on the first try! It made the office feel really high tech!"
Brooklyn, NY
Better at helping than other AI agents
"Was an amazing experience. Best AI support agent I've interacted with! It's my first experience with AI answering and actually being able to help me successfully. I admit I'm impressed."
Jonesboro, GA
Hearing is believing.
Real patient calls. Real appointments booked. Hear why patients say "I thought I was talking to a real person."
New patient books appointment
9 to 7 Dental | Panorama City, CA
A new patient calls to schedule their first appointment while the front office can't get to the phone. Fiona handles the call perfectly. She creates a new patient record, collects and verifies insurance information, and books the appointment.
Patient needs to reschedule
Lil' Dente Pediatric | Darien, CT
A patient calls in to reschedule their appointment. The office is closed but Fiona is able to pull up the patient's account and work with her schedule to find a new appointment time.
Parent schedules emergency appointment
Memorial Children's | Houston, TX
A parent calls in needing to schedule an emergency appointment but the office is closed. Fiona empathetically handles emergency, collects details about the child's pain, and books an emergency appointment.
Patient changes mind about rescheduling
Best Dental Spa | Hoffman Estates, IL
A patient calls in to check the current day and time of their appointment. They ask if they can reschedule but then change their mind and decide to keep their original appointment. Fiona understands and handles the back and forth naturally.
Question about services and pricing
Syracuse Family Dental | DeWitt, NY
A prospective patient wants to know if the office offers Invisalign retainers and asks about pricing. The office is closed but Fiona is able to help and provides the information about pricing gracefully, explaining that price can vary based on the patient's needs and recommends coming in for a consultation.
Office location help (Spanish)
Maywood Children & Family | Maywood, CA
A patient converses entirely in Spanish, asking for the office's location and address. Fiona responds naturally in Spanish and provides the information needed while the office was closed.
Chosen by industry leaders.
My office was missing 30% of calls as they were coming outside of operating hours. With Fiona, my patients are able to get immediate help in case of an emergency and new/existing patients are able to seamlessly schedule/reschedule/cancel their recall exams. Having Fiona definitely takes some workload off my staff so they can focus on other productive tasks.
Osseo & Hopkins, Osseo, MN
We’ve really enjoyed using Flossy’s Fiona because it fills the gaps when we’re busy and can’t get to the phone. It’s been a huge help with scheduling both new and existing patients, without anything falling through the cracks. After hours, Fiona is great at collecting the right information for emergencies so we can triage and follow up appropriately. It’s been a simple, effective way to improve access and the overall patient experience.
Salish Smiles Family Dentistry, Clinton, WA
I can't say enough good things about the Flossy team. Whenever I had a question or feedback, they were always quick to respond and made thoughtful changes to the system. They made the whole process of integrating Fiona into our practice seamless.
Memorial Children's Dentistry, Katy, TX
Fiona has significantly improved my front desk operations by reducing the volume of after-hours voicemails, enhancing efficiency and patient communication. It is poised to become the gold standard, adopted by every healthcare facility in the near future.
Little Tooth Pediatric Dentistry, Brooklyn, NY
I always worried about missing emergency or after-hours calls. Many missed calls didn't leave messages. Fiona changed that by tracking every after-hours call and transcribing messages in our dashboard, FlossyHQ. Now, nothing falls through the cracks.
Oak Landing Pediatric Dentistry, Summerville, SC