Reid · Revenue & Staffing Intelligence

Fewer gaps. Fewer no-shows. Revenue you can forecast.

Reid reads the patterns across your calls, bookings, and cancellations, then flags the no-shows, fills the gaps, and forecasts your revenue before the week begins.

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Reid, the Flossy predictive ops agent

Where would you like to start?

Are there changes I should make to maximize net production next month?
Optimize ScheduleForecast RevenueFill SlotsCapacity Planning

How should I rearrange this week to fit higher-value procedures?

Which open slots this week can you fill, and how much revenue would that add?

Are there changes I should make to maximize net production next month?

Tomorrow's schedule is already in today's data.

Reid watches the signals across every call, booking, and cancellation to see problems forming, then acts before they turn into empty chairs and lost revenue.

Forecasted revenue, upside, and potential loss stat tiles

Forecasts the week before it starts: what you're on track to make, the upside still on the table, and what you'll lose if at-risk chairs go empty. Your team sees the number early enough to change it.

Week calendar showing open slots and at-risk appointments

Reid spots the bookable holes in next week's schedule early, then hands your team the waitlist and recall patients most likely to fill them.

Current revenue and revenue opportunity breakdowns by procedure

Break down your revenue by procedure mix and see where the upside hides, so you can prioritize the appointments that move production most.

See Reid at Work
Monthly revenue forecast with full month projection details

Revenue & Pipeline Forecasting

Reid turns your booked and predicted appointments into a live monthly revenue forecast, plus the drivers behind it: open slots, fill rate, new patients, cancellations, and no-shows. You see the closing number while there's still time to move it, not after the month ends.

No-show risk score card with risk factors for an upcoming appointment

No-Show Prediction

Reid scores every upcoming appointment for no-show risk, weighing each patient's cancellation history, confirmation status, treatment type, and dozens of other signals. High-risk slots flag early, so Reid or your team can confirm, remind, or backfill from the waitlist before the chair empties.

Open slots this week ranked by potential revenue

Highest-Value Scheduling

Reid reads the open slots sitting in your PMS and knows what each one could be worth. For every gap, it suggests the highest-value appointment you could book into it and shows the revenue that slot would bring in. Your team fills chairs with the procedures that pay off most, not just whatever lands next.

Patients ready to call, ranked by match score and revenue

Gap & Waitlist Optimization

Once Reid knows which slots are worth filling, it ranks the patients most likely to take them, drawing from your waitlist, recall, and unscheduled treatment. Each name comes with how likely they are to book and the revenue they'd bring back, so your team works a short, prioritized call list instead of the whole roster.

Weekly staffing brief showing over- and under-staffed days by location

Capacity & Staffing Optimization

Reid turns the demand forecast into a staffing plan. He shows you where you'll be overstaffed and where you'll be slammed, by location, day, and hour, so you put the right number of people on the phones and open the right provider and chair capacity for what's actually coming. Less paying for idle time, less scrambling through the rush.

Flossy: your team, extended.

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