Michael · Insurance & Billing

Coverage verified. Surprises gone. Claims that stick.

Michael verifies every patient's insurance ahead of the visit, across most providers, and lays out exactly what's covered, so your team stops digging through portals and your claims stop bouncing back.

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FlossyHQ insurance verification dashboard listing patients with coverage status, benefits, and waiting periods

Every patient verified before they arrive.

Michael confirms eligibility and benefits ahead of each visit and lays the details out clearly, so check-in is smooth and your claims don't come back denied.

Patient phone flow for submitting a photo of an insurance card

Upon booking, patients add their insurance and snap a photo of their card right from their phone, so you always have current information.

Michael, the Flossy insurance verification agent

Michael checks coverage across most providers ahead of each appointment, so no one sits on hold and nothing surprises you at check-in.

Cursor hovering over a verification table detail to ask Michael about it

Hover over any detail and ask Michael about it. He handles the basic questions and the complicated ones, so anyone on your team can get a clear answer without escalating.

See Michael at Work
Insurance breakdown for a patient showing coverage status, remaining benefits, deductible, waiting periods, and code frequency details
insurance breakdown

No more digging through insurance portals.

Every plan detail your team used to hunt for, coverage, deductibles, waiting periods, and frequency limits, verified automatically and shown on one screen the moment you need it. If you need further clarification on any information, Michael is there to help.

Insurance on file before they arrive

Insurance on file before they arrive

Flossy collects insurance information up front and lets patients submit photos of their card right from their phone, so your office always has the most current details on hand and Michael has everything he needs to run verification.

The details that matter

The details that matter

Every verification highlights what actually matters: coverage by category, waiting periods, and code frequency. Customize the view so the things your office checks most often sit right at the top, instead of buried in a full coverage breakdown.

Ask Michael anything

Ask Michael anything

Have a question about a verification that came back? Ask Michael in plain language and get the answer immediately, without digging through portals or scrolling a full benefits breakdown. The answer you need, when you need it.

Get clarity on all data

Get clarity on all data

Every detail on the page is clickable. Tap any data point to chat with Michael and get instant context, dig into a tricky insurance question, or make sure Flossy is set up to pull exactly the information you need.

Flossy: your team, extended.

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