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Michael · Insurance & Billing
Insurance verification your team can trust
Michael verifies every patient's insurance before their visit, laying out exactly what's covered and surfacing the fine print details that other tools miss, so your team knows what's covered before the patient ever sits down and can plan their treatment and set expectations with confidence.
Verification that catches what other tools miss
Insurance verification is one of the hardest jobs in the front office, and most tools only get you the basics. Michael goes further, pulling the fine-print details other systems miss like age limits, frequency caps, and exclusions, and showing you exactly where every answer came from, so your team isn't logging back into the portal to confirm it.
Insurance captured at booking. When a new patient books, Flossy texts them a link to add their insurance or card photo from their phone.
Coverage checked before every appointment. Michael verifies eligibility and benefits before each visit, and re-verifies the same day when needed.
Immediate help when things get confusing. Chat with Michael to drill into any detail, like whether the missing tooth clause applies to a bridge.
No more digging through insurance portals.
Every plan detail your team used to hunt for, coverage, deductibles, waiting periods, and frequency limits, verified automatically and shown on one screen the moment you need it. If you need further clarification on any information, Michael is there to help.
Insurance on file before they arrive
Flossy collects insurance information up front and lets patients submit photos of their card right from their phone, so your office always has the most current details on hand and Michael has everything he needs to run verification.
The details that matter
Every verification highlights what actually matters: coverage by category, waiting periods, and code frequency. Customize the view so the things your office checks most often sit right at the top, instead of buried in a full coverage breakdown.
Reporting across every verification
See all the verifications you've run in one dashboard, broken down by payer, including which providers return the most reliable data and where you might need to double-check.
Get more clarity on your data
Have a question about a verification that came back? Ask Michael in plain language and get the answer immediately, without digging through portals or scrolling a full benefits breakdown. The answer you need, when you need it.
See where every answer came from
Each verification detail shows its source and when it was pulled, so your team knows how current and complete the information is without having to double confirm it in the portal.